I won’t even go into what a bad week it’s been. You know what’s been going on. And maybe, like me, you’ve been feeling sad and overwhelmed.

“Overwhelmed” is not a great place from which to take action. Sadness, though, can be  powerful. Sadness points us to what matters to us.

***

Today my partner and I were at Target, and I was scouring the back-to-school section for the inexpensive notebooks I use as journals. A woman came up to us and said to him, “Hey, are you the guy who taught creative writing to my daughter last summer? My daughter loved your class!”

Now, my partner has been feeling sad this summer because the writing class he has taught to high school students for the past few summers was canceled this year. But here, here was in-person feedback from the universe that that class mattered. His teaching matters.

This woman could have passed us by. She had only met my partner once, at the reading the kids did as the culmination of the class, and she wasn’t even totally sure she recognized him. But she took a chance and walked up to us and reached out.

It mattered.

***

A few months ago, when it was still winter, I saw a sign for a lost black cat up in Starbucks. I jotted down the phone number on a piece of napkin, just in case. I do this. I can’t stand the idea that an animal and its person are suffering.

During the next several days, I did indeed see a black cat in one of the parking lots near us. It looked kind of like the cat on the poster. I fished the piece of napkin out of my bag and called the number.

A woman answered. She sounded anxious. I told her I had seen this cat and wondered if it could be hers. It turned out she lived in a suburb about an hour’s drive from me. She had no idea how the poster had even been hung in a Starbucks near me.

After some discussion, we realized the cat I was seeing could not have been hers. It was a little too fluffy and a little too standoffish and a little too large, and it had a little bit of white on it, whereas her cat did not. With disappointment, we both knew it wasn’t her cat.

But we talked for about twenty minutes, anyway. We talked about our cats, past and present. We talked about how hard it is to love and to let go, and how the not knowing is the most terrible part of having a missing pet.

Getting off the phone, I told her I was so sorry the cat I was seeing was not her cat. “That’s okay,” she said. “It’s good knowing someone is out there watching out for her.”

It wasn’t her cat, but my reaching out mattered.

Almost every time I do something like that, like calling a number on a poster about a lost cat, I catch myself thinking, should I even do this? Will this make a difference?

***

When I was twenty-one, I worked at the Lincoln Park Zoo in Chicago in one of the gift shops. It was, at that time, called the Koala Shop. (The koala habitat was actually in the center of the shop, so all day I watched the koalas. They slept about 99.99 percent of the time.)

One day, a customer yelled at me for ringing up her merchandise incorrectly. She called me stupid and said she was surprised I could hold down a job. It was not a good time in my life, and later that day, during a lull, I stood out on the sales floor with a co-worker, openly crying. Not easy for me. I’ve always been a pretty private person, and was even more so back then.

My co-worker asked me quiet questions about what happened and just let me cry. He acted like my crying was the most natural thing in the world. He stood there, a few feet away from me, gently nodding and talking to me here and there, but also being quiet at just the right times, until I was all cried out.

I never had contact with that guy after I stopped working at the zoo, but oh, what he did for me that day mattered. He gave me permission to have my emotions, at a time in my life when I wasn’t sure it was okay to feel what I felt.

***

I am always telling my coaching clients that the more we look for something, the more evidence we find that it exists. That day, in the zoo shop, I started building evidence for the fact that I could feel what I felt and express it and I would experience kindness in response.

And when I think back to my time working in that shop, my mind instantly goes to my fellow employee’s kindness that day. I wonder if he even remembers. And I’m sure he has no idea how profound his gentle acceptance of me was — I never told him.

It is so easy to discount these things, these things we tend to call “small”. We forget that the world is made of up relationships. That we are always in relationship — to other people, to ourselves, to the animals and trees and oceans.

But this is how we do it — one interaction at a time. This is how we add love to the world. And we need to believe it matters.

If you want to see more evidence of love, where can you add love?

I guarantee you, it matters.

Where have you experienced “small” acts of love that made a big difference for you? I’d love to hear from you. (Because the “small” isn’t small, at all.)

P. S. If you’ve been feeling overwhelmed because you care so much (but you need to take care of you, too), you might love this post from Jennifer Louden. I did.

Above image © Yoyo1972 | Dreamstime Stock Photos